Well equipped for price. Strong motor gets me up the worst hill with minimal effort on my part. Appreciate dual suspension. Wish it better accommodated short people. Assembly instructions pretty minimal/could use more detail and visuals. Use instructions also limited and vague. Throttle is a bit "touchy" and not linear in early part of stroke but fine thereafter.
Arrived without battery. Was backordered but no note to that effect in box. However, Engwe responded promptly to my email on weekend and shipped battery fairly shortly thereafter. They continued to be responsive during the in transit time.
Having said all that I am enjoying it immensely and it is a lot of fun. It seems well made and well engineered.